Our Approach
Q: What makes Goldfish Counselling different?
 

A: We take a neuroaffirming, strengths-based approach, recognising that every child, teen, and adult does well when they can. Our counselling supports are practical, flexible, and focused on building long-term wellbeing.

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Who We Support

Q: Do you work with children and adults?
 

A: Yes! We provide early childhood counselling (0–6 years), children’s counselling (7+), teen and adult counselling, and parent/family support.
Do you support families who are just starting their neurodiversity journey?
Absolutely. We can help parents and individuals make sense of assessments, learn new strategies, and feel more confident navigating next steps.

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NDIS Accessibility
Q: Are your services NDIS accessible?

A: Yes. Goldfish Counselling services are NDIS accessible for self-managed and plan-managed participants.

Q: Which NDIS line items/codes do you use?
 

A: For children under 7:

• Early Childhood Counselling (Capacity Building – Improved Daily Living, Code: 15_056_0118_1_3)

• Early Childhood Social Work (Capacity Building – Improved Daily Living, Code: 15_005_0118_1_3)

For children 7+ and adults:

• Counselling (Capacity Building – Improved Daily Living, Code: 15_043_0128_1_3)

• Social Work (Capacity Building – Improved Daily Living, Code: 15_005_0118_1_3)
   

Q: Do you charge above the NDIS price guide?

 

A: No. All our fees are in line with (or below) the current NDIS Price Guide.

 

Funding & Payments
Q: Are your services covered under a GP Mental Health Care Plan (MHCP)?
 

A: No. Counsellors are not eligible for Medicare rebates under a GP Mental Health Care Plan (these apply only to psychologists, mental health social workers, and occupational therapists). However, many families find that our fees are similar to — or even lower than — the gap payment they would pay for psychology under a MHCP.

Q: Do I need a referral to see you?
 

A: No referral is needed. You can contact us directly and book a free 15-minute intro session to see if we’re the right fit.

Appointments & Access
Q: Do you offer Telehealth?
 

A: Yes, all of our services are available via secure Telehealth. We also offer in-person sessions in Bacchus Marsh and surrounds.

Q: Do you offer a free intro session?
A: Yes, we provide a free 15-minute introduction call so you can ask questions and see if we’re the right fit.

Other Common Questions
Q: Do you provide reports for NDIS reviews?
 

A: Yes, we can prepare progress and review reports to support your plan.
 

Q: Do you work with schools and daycares?

A: Yes. We collaborate with educators and other providers to create consistent support strategies.